There’s so much you can search for in a Union Metrics Twitter Tracker. You’re not limited to just monitoring an account or a hashtag – with our topic Trackers, you can analyze anything that appears in a tweet. That includes keywords, phrases, hashtags, URLs, you name it. And each Tracker can contain multiple queries, so you can includeMore

Please allow for a little extra time to return your calls and emails over the winter holiday. That includes: Thursday, December 24, 2015 – Sunday, December 27, 2015 Thursday, December 31, 2015 – Sunday, January 3, 2016 On these days, we will return all non-urgent requests within 24 hours and urgent requests as soon as possible.More

Union Metrics holiday support hours

The Union Metrics support team will be around to answer all of your questions throughout the final weeks of 2014. However, please allow us a little extra time to return your calls and emails on the following dates, as we’ll be a reduced staff over the holidays. Thursday, November 27 – Friday, November 28 Wednesday,More

Union Metrics support hours for Labor Day weekend

The Union Metrics team will be celebrating a long holiday weekend for the next couple days. We’re still available if you have any questions, but please allow us a little extra time to return your calls and emails on the following dates: Saturday, August 30 – Monday, September 1 On these days, our support staff will return all non-urgentMore

TweetReach: Where our Twitter data comes from

We’ve written before about the five questions you should be asking your social analytics provider, and we wanted to make it clear what you’re getting when you choose TweetReach Pro. If you still have questions after you read this, feel free to share them in the comments below, or drop us a line. We’ll be happy toMore

TweetReach Tip: Excluding tweets from your search

You can exclude certain tweets from your results by using the minus (“-”) operator in your TweetReach search. You can exclude tweets that include certain keywords or tweets that mention a certain account. For example:  Sandwiches -ham  or #swag -justinbieber The second example is a good one to use if you find a spammer orMore

TweetReach Tip: Searching for a specific tweet

Say you want to search for a specific tweet in a snapshot report, like this one from our Twitter timeline: Be sure to search for the text of the tweet, rather than the tweet’s unique URL. Try searching for the first part of the tweet text. Keep it short – under 60 characters – andMore

TweetReach Tip: How to isolate specific dates in a Tracker

To isolate specific dates in your TweetReach Tracker, simply click on the calendar icon in the upper right hand corner of your screen, and specify the date range that you want.   That’s it! Still got a question? Let us know! Or find us on Twitter. 

TweetReach Tip: Searching for tweets from a specific account

If you set up a TweetReach snapshot report or Tracker to search for @username, that will only return mentions and retweets of that Twitter account. So, that might be what you’re looking for. But if you’d like to see tweets to and from that account, add in the from:username query, like this: @username OR from:username ThisMore

How to use advanced Twitter search queries: Part 2

Since our first post on How to use advanced Twitter search queries is one of our most popular posts, we thought we’d break down some more advanced queries we didn’t cover in that writeup. Here are a few more of our favorite advanced Twitter search queries. And let us know if you have a questionMore