Benchmark metrics for full TweetReach reports

One of the questions we’re asked every day is, “How do I know if my TweetReach report numbers are good enough?” Raw metrics can be useful, but to be truly valuable they need to be evaluated in context. Of course, we generally don’t recommend that you compare your social media results to others’. There areMore

Should you run a TweetReach report or set up a Tracker?

We currently offer two TweetReach reporting formats – the individual snapshot report and the Tracker. One of our most frequently asked questions is when it’s appropriate to run an individual report and when it’s best to set up a Tracker. Depending on the type of data you’re analyzing, one of these two formats will betterMore

TweetReach 2010 holiday support hours

The TweetReach support elves will be around to answer all of your questions during the month of December. However, please allow them a little extra time to return your calls and emails on the following dates, as they might be stuffing themselves with holiday treats. Friday, December 17 – Sunday, December 19 Friday, December 24 - Sunday,More

New! Data Export for Trackers

We’re pleased to announce a new feature for our TweetReach Pro users: Tracker data export. Now you can dig into the numbers yourself to generate customized reports in Excel or, heck, even run a linear regression to see how strongly tweet volume influences exposure. If you’re running a Twitter contest, use it to export aMore

The key to a successful Twitter party? Planning ahead

Twitter parties are a great way to engage your customers, learn what people think about a topic, and raise awareness of an issue or brand. We have a few tips if you’re getting ready for (or helping a client with) a Twitter party. Twitter party success really comes down to planning ahead – make sureMore

Did Twitter predict Black Friday and Cyber Monday sales results?

There’s been lots of talk lately about whether tweets can predict social and market trends. Recent data have demonstrated links between what’s posted on Twitter and the stock market, flu rates, even election results. So, what can Twitter tell us about shopping and holiday spending? Early reports about this year’s Black Friday and Cyber MondayMore

New TweetReach Pro Dashboard

We’ve added a shiny new dashboard to TweetReach Pro accounts! We’ve put our most powerful analysis tool, the Tracker, front and center to help Pro account holders get the most from TweetReach. Next time you log in to your TweetReach Pro account, you’ll see a new home page that displays your recent Trackers and snapshots reports, andMore

Find the tweets you want: How to search Twitter like a pro

If you weren’t able to make our How to Search Twitter Like a Pro webinar today, the slides are below. We covered the basics of Twitter search, advanced search operators, messy or unreliable search operators, Twitter search limitations, and our tips for how to get the best results from your Twitter search. Let us knowMore