Company News Posts

We like to get some different perspectives on the blog when we can, from employees, customers and more. What follows is a guest post from our Customer Support Representative Betsy (you might know her from our office hours on Instagram and Facebook Live). If you’ve ever chatted with us on Olark or called our customerMore

We’ve got a lot going on this week so we thought we’d share it all with you in one easy place. Got a question or something we missed? You can always find us on Twitter @UnionMetrics. Improve your owned media with us This Thursday at 9am PT/11am CT, join us for our latest webinar to helpMore

A heads up that our offices will be closed for a long Labor Day weekend, so if you have any questions, please allow us a little extra time to return your calls and emails next Monday (that’s Monday, September 4th). We’ll be back to normal support hours Tuesday, September 5th! If you do need anything, you can getMore

Announcing another update to our Twitter analytics! Get to know your audience better with our brand new follower analysis. In Union Metrics Twitter account Trackers, you can now: Learn more about who your followers are Discover which of your followers engage with you Follow interesting people directly from your Trackers Uncover influencers and brand advocates BetterMore

Hello! My name is Jenn Deering Davis, Co-Founder of Union Metrics, and I’ve recently moved into a new role here – I’m our new VP of Customer Experience. I’ve been working with social media analytics since we launched our very first TweetReach snapshot reports back in 2009. Since then, I’ve helped create our customer successMore

Announcing another improvement to our Twitter engagement analytics! Your engagement data is now updated in real time in your Trackers and we’ve added even more to help you better understand your Twitter performance. Our Twitter account Trackers now feature the first real-time engagement data for Twitter. You can now also see actual reach and unique engagers for eachMore

A heads up that our offices will be closed for Independence Day, so if you have any questions, please allow us a little extra time to return your calls and emails tomorrow (that’s Tuesday, July 4th). We’ll be back to normal support hours Wednesday, July 5th! If you do need anything, you can get in touch with us inMore

Exciting news! We’ve added a new geo report to all our Instagram and Twitter Trackers, in all plan levels. Learn where your audience is and discover the top locations in any conversation. With geo reporting, you’ll get to know your audience even better. Find out where your customers and fans are so you can reachMore