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Product Help Posts

TweetReach Tip: Searching for more than one term in a snapshot report

If you want to run a TweetReach snapshot report for more than one term, be sure to remember the magic of the “OR” operator. You can search for any two or three queries by combining them together with OR. Example: term1 OR term2 – search for tweets containing either term1 or term2 (e.g. analytics OR metrics)More

TweetReach Tip: Measuring the results of a Twitter contest

If you’re running a contest and using TweetReach to track it, you’ll want to take a look at this post so you don’t miss any of the tweets you want to capture. For best results, we have a few suggestions. Keep your original tweet short (120 characters or less) and unique, and use hashtags andMore

TweetReach Tip: How to isolate specific dates in a Tracker

To isolate specific dates in your TweetReach Tracker, simply click on the calendar icon in the upper right hand corner of your screen, and specify the date range that you want.   That’s it! Still got a question? Let us know! Or find us on Twitter. 

TweetReach Tip: How to isolate specific dates in a snapshot report

If you want tweets from a specific date range in your TweetReach snapshot report, you need to use the since and until operators: since:YYYY-MM-DD - search only for tweets after a specific date in UTC (e.g. since:2010-03-30) until:YYYY-MM-DD - search only for tweets before a specific date in UTC (e.g. until:2010-03-30) Want to see it in action?More

TweetReach Tip: Searching for tweets from a specific account

If you set up a TweetReach snapshot report or Tracker to search for @username, that will only return mentions and retweets of that Twitter account. So, that might be what you’re looking for. But if you’d like to see tweets to and from that account, add in the from:username query, like this: @username OR from:username ThisMore

Using TweetReach to monitor a social media crisis

This has not, to put it mildly, been a good week for Paula Deen. On Wednesday of this week- June 19th- The National Enquirer announced they had video of a deposition where Deen admitted to making racist jokes, among other unsavory allegations. (You can read more about it in The Huffington Post or TIME; NPRMore

Join us to learn more about TweetReach!

Interested in learning more about TweetReach Pro and our other Twitter analytics offerings? We’re holding two webinar demos next week, conveniently scheduled for our customers outside of the United States. Anyone is welcome to attend, of course! Sign up for one of these short demos where we’ll tell you more about TweetReach Pro, our historicalMore

TweetReach Tip: Common Tracker mistakes

Much like the double-tap method is essential for zombie eradication, double- and triple-checking your Tracker queries is essential to success with your TweetReach Pro Trackers. Be sure you aren’t making any of the following common mistakes with your Tracker setup, and you’ll get the best results possible with your Tracker. Mistake #1: Not making the tweetsMore

TweetReach 2012 holiday support hours

The TweetReach support team will be around to answer all of your questions throughout the final weeks of 2012. However, please allow them a little extra time to return your calls and emails on the following dates, as they might be stuffing themselves with holiday treats and spending time with their families. Saturday, December 22 –More

Which TweetReach product should I use?

We know you’ve got different needs and different budgets, even on different days. That’s why we offer a range of TweetReach products to help you get the best return on your Twitter investment– and we’re here to help you figure out which tool to use. We have three main products at TweetReach: our snapshot reports,More