A request from our new VP of Customer Experience

Hello! My name is Jenn Deering Davis, Co-Founder of Union Metrics, and I’ve recently moved into a new role here – I’m our new VP of Customer Experience.

I’ve been working with social media analytics since we launched our very first TweetReach snapshot reports back in 2009. Since then, I’ve helped create our customer success program, spent a lot of time with our product team, and run our editorial initiatives. If you’ve read our blog before, you’ve probably read something I’ve written. And now I’m back in charge of our Customer Success team and collaborating closely with our product, marketing and sales teams. My job is to make sure that your experience with Union Metrics is consistently excellent and that your journey with us a long and productive one.

So, I’d love to hear from you. How can we improve? What do you like about what we’re doing now? What can we do to make your work life easier? We rely on customer feedback to make our product better.

If you have a minute, please tell us what you think!

I also want to personally thank you for choosing Union Metrics. If you ever need anything, please feel free to contact me directly. You can find me on Twitter at @jdeeringdavis or email me with my first name at unionmetrics.com.